Starting a New Client
Follow these steps to get your client set up and feeling supported from day one.
Send Your First Message
Send Your Shared Cart Link
Cart Ready Message
Send Confirmation
After they order
How to Support Your Client
Great client support doesn't have to be complicated. A few simple, consistent touchpoints make all the difference.
Know their goals and their why
This helps you coach with intention and keep them anchored when motivation dips.
Build excitement from the start
Message when their box ships and when it's delivered.
Be highly present the first week
Check in daily. These early check-ins prevent overwhelm and help you course-correct fast.
Keep weekly check-ins short and intentional
5–10 minutes. Ask: What are we celebrating this week? What felt hard? What's your focus for this week?
Daily Check-In Questions
Use these in the first week to stay on top of their progress.
How are you feeling today?
Don't forget to send your metrics.
Walk me through your day so far (meals + timing).
How much water did you drink?
Did you have an optional snack today?
Any questions or confusion?